- General Information
- Manufacturer
- Fortinet, Inc
- Manufacturer Website Address
- http://www.fortinet.com
- Brand Name
- Fortinet
- Service Name
- FortiCare Premium - Extended Service (Renewal)
- Product Type
- Service
FortiCare Premium is targeted toward devices that require 24x7x365 with one-hour response for critical issues and the next business-day response for non-critical issues
- Service Information
- Service Main Type
- Exchange
- Service Characteristic
- Parts
- Service Description
- 24x7x4 Hour
- Provided Support
- Parts Replacement
- Phone Support
- Return Merchandise Agreement (RMA)
- Email Support
- Web Knowledge Base Access
- Web Support
- New Releases Update
- Firmware Updates
- Asset Management
- Service Response Time
- 4 Hour - Parts Replacement
- Service Location
- Service Depot
- Service Duration
- 3 Year
- Product Supported
Fortinet FortiSwitch 448E-FPOE